FAQ

  • What makes an Ocean Malasada different from a regular donut?

    Ocean Malasadas are handcrafted fresh every day in San Francisco using a signature dough that’s light, pillowy, and fried to golden perfection. Each malasada is coated in natural sugars and filled or infused with our rotating flavors, designed to deliver an unforgettable bite. Our focus is quality, consistency, and a level of craft you won’t find in typical donuts.

  • Are your MochiSadas and mochi donut holes gluten-free?

    Yes. Our MochiSadas and mochi donut holes are naturally gluten-free because they’re made from rice flour instead of wheat flour. They’re chewy, soft, and packed with flavor—perfect for customers looking for a gluten-free treat without compromising texture or taste.

  • Do you offer preorders or advance pickups?

    Yes. We accept preorders through our online store to guarantee customers get the flavors they want before we sell out. Preorders are especially recommended for holidays, weekends, and limited-run drops like MochiSadas or seasonal malasadas.

  • Where is Ocean Malasada located and what are your hours?

    We are located at the iconic 1 Ferry Building, San Francisco, CA, serving locals, commuters, and visitors from across the Bay Area.
    Hours:
    • Mon–Sat: 8 AM – 3 PM
    • Sun: 9 AM – 3 PM
    We also appear at select pop-ups, farmers markets, and specialty events throughout the Bay Area.

  • What flavors do you offer and how often do they change?

    We offer a rotating menu of malasadas and mochi donut holes, including classic sugar-coated, filled flavors, seasonal specials, and limited drops. Flavors change based on seasonality, creativity, and customer demand. We announce all new flavors through Instagram and our online store, giving customers a reason to check back weekly.

  • Do you offer catering for events, corporate offices, or large orders?

    Yes. Ocean Malasada offers catering for corporate meetings, Bay Area offices, small gatherings, and large events. We can customize flavors, packaging, and quantities to match your needs. Many companies choose us because our fresh malasadas create a memorable moment and spark excitement in the workplace. You can submit a catering request directly through our website.